Frequently Asked Question

Welcome to our shop! Our FAQ section is designed to provide you with helpful information and address common questions from our customers.

If you have any other inquiries, feel free to click “Contact Us.”

  • Do you sell these items in a physical store, or do you exclusively operate online?

We specialize solely in internet shopping and do not have any physical retail locations. However, we offer convenient pickup points for your orders.

  • What risks are associated with purchasing products from your website? How can you guarantee the safety of your site? Will my credit card details be protected?1

Rest assured, we prioritize the security of your personal information. We employ secure payment gateways to encrypt all data automatically. Additionally, our website is SSL certified to ensure encryption during the checkout process.

  • Payment Option?

We offer three payment methods: credit card (Visa or Mastercard) and bKash. For customers using a credit card, we’ve implemented SSL certificates to ensure the security of their personal details and credit card information.

  • If I want to place a significantly larger order, can you provide a competitive price? Certainly! We can offer more competitive prices for bulk orders.

To request a quote for a large quantity of items, please reach out to us and provide the following details:

  • The specific products you’re interested in
  • The exact quantity you wish to order
  • Your preferred timeframe for delivery
  • Any special packing instructions, such as bulk packaging without individual product boxes

Once we have this information, we’ll promptly generate a quotation for you. Feel free to DM us on our Social Media accounts.

  • Are your products authentic?

No, our products are not original. All of our sneakers are mirror 1:1 Grade Quality, which closely resembles the original. However, if you prefer, we can also provide original products upon request.

  • Can I cancel my order?

Certainly! You have a two-day window to cancel your order before it’s processed for shipment. However, once it’s accepted by the warehouse, cancellation may not be possible.